Two-Step Carpet Cleaning Process Allergens, dust mites, dirt, and pet dander build up in carpets over time, leaving them grimy and discolored. Our two-step, professionally-recognized carpet cleaning system can extract dirt, remove stubborn spots and spills, and help eliminate odors, and restore color, leaving your carpet looking and feeling fresh. Step 1: Clean A special heated carpet cleaning solution is sprayed deep into the carpet fibers to loosen embedded dirt. Step 2: Rinse It’s followed by a high-powered extraction and pH-balancing fiber rinse to remove the dirt and cleaning solution, leaving your carpet as clean as it can be. Area is defined as a flat surface up to 250 sq. ft